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Another victim of Sallie Mae. I attended school, luckily my Mother paid off my loan...as she thought...In 2008, $278.03 was taken from my tax return for the interest on the balance. I then contacted these crooks and asked what can I do to make this go away!? I sent them $100.00 a month. Over time, I received a letter in the mail stating my balance was FINALLY $00.00! Now, my taxes for 2015, $343.00 was taken for Sallie Mae! I contacted them, one of the representatives informed me this was for interest! I proceeded to ask if I still had a... Read more

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When I first took out my loan I had a fair interest rate. I had enough to cover my classes so my parents didn't have to. If I would have known that less than a year later I would have an almost 9% interest rate, and even though I pay every month, I owe more now than I even borrowed out and it makes me fearful of your company, fearful of my future and if I can afford to finish school. All I want is to try to make a better life for myself and go to school to get a great job in the end... And now it's like I'm being suffocated with this debt and... Read more

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I took out two private loans with Sallie Mae to go to law school. My payment is now due and they are requiring payment of roughly $600 per month. Mind you, this doesn't include my other loans that I have with another company for undergrad or the other law school I transferred to. Additionally, this loan repayment amount by itself is more than 10% of my gross income at the moment. So today I called Sallie Mae and spoke with a representative named Zachary. I asked him if there was some sort of repayment plan based on my income or what they could... Read more

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I did not receive an invoice last month from Sallie Mae for my daughter's student loan, so we missed a payment totaling $58.02. On Saturday Sallie Mae called my home 4 times, and my cell phone 4 times with a message to call them between 9:00 AM - 4:00 PM Monday - Friday regarding the loan. They aren't even available on Saturday and they called 8 times between my cell phone and my home phone! The exact same thing happened again on Sunday! I went on line at 7:00 AM this morning wondering what was so urgent and upon seeing the $58.02 overdue,... Read more

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My husband tried to get another student loan and needed a cosigner. After 2 months of back and forth I was sent a link to be his cosigner online. The link didn't work. After 4 phone calls my husband found out I needed to call in and help him apply. I called in 3 different times over 3 subsequent days. I was told I needed to apply on the first call - not true, I'm not a student. I was told I needed to call NEW loans on the second call and was then dropped instead of transferred. On the third and final call this evening I was told that the "loan... Read more

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We took out student loans for our daughter as the co-signer. She's still in school, but they are now trying to force us to make loan payments on loans that are to be in a deferred status. AGAIN - SHE IS STILL IN SCHOOL!!! So, I call to talk to them. Has anyone tried to read one of their *** bills? I get 2 bills and can't make heads nor tails out of them. The person who answered the phone was just reading scripts. She had no idea how to answer my questions. So, I asked to talk to someone else. Some supervisor (male) gets on and he's... Read more

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I've been a customer of SallieMae for 3 years now and have experienced numerous problems regarding payments. I've always made sure my payments were made and when I spoke to someone once before I was told that signing up for automatic debit would be good to do so I did. A few months later I was informed that I didn't make payments for two month which was odd because I signed up for the automatic debit. After that ordeal I decided to just make my payments online. That was working well and so I decided to sign up for automatic debit again and I... Read more

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My grandparents cosigned my account and have a crystal credit score, however, I still received a higher interest rate. After talking about it with my father, and him calling customer service to see if there was anything we could do to lower the interest rate, and discovering there was nothing we could do, we decided to keep it where it was. Magically the next day when I was ready to accept the loan, the interest rate had gone up almost 2%! Increasing the bill by over 10,000! We were dumbfounded and customer service was absolutely no help at... Read more

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A letter to my Private Student Loan Lenders, At eighteen, I was on top of the world. I had my whole life ahead of me, and that life was starting with attending my dream college. As the first person in my family to attend college, I was completely lost when it came to starting. A FAFSA? Sure. Not enough? Here, look at this. Unlimited money from a large financial institution!? GREAT. Eighteen year old me was sure that I was doing the right thing, heading the right direction, and ready to work for this Criminal Justice degree with everything I... Read more

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My original loan amount 11k, interest accrued around $120 a month and that's with a perfect credit score consigner. when I needed a forbearance they denied me because of my consigner and harassed my consigner and me all hours of the day and night when my payment would be one day late. I ended up getting a personal loan to pay my payoff balance in full $12801. On 1/15. then they charge me $82 on 1/16/15 I called in again and paid the "pay off" amount. Now they are sending a statement for even more money?!! The only way to get a hold of a live... Read more

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