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1.0 Based on 8 reviews
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When I first took out my loan I had a fair interest rate. I had enough to cover my classes so my parents didn't have to. If I would have known that less than a year later I would have an almost 9% interest rate, and even though I pay every month, I owe more now than I even borrowed out and it makes me fearful of your company, fearful of my future and if I can afford to finish school. All I want... Read more

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I took out two private loans with Sallie Mae to go to law school. My payment is now due and they are requiring payment of roughly $600 per month. Mind you, this doesn't include my other loans that I have with another company for undergrad or the other law school I transferred to. Additionally, this loan repayment amount by itself is more than 10% of my gross income at the moment. So today I... Read more

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I did not receive an invoice last month from Sallie Mae for my daughter's student loan, so we missed a payment totaling $58.02. On Saturday Sallie Mae called my home 4 times, and my cell phone 4 times with a message to call them between 9:00 AM - 4:00 PM Monday - Friday regarding the loan. They aren't even available on Saturday and they called 8 times between my cell phone and my home phone! ... Read more

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My husband tried to get another student loan and needed a cosigner. After 2 months of back and forth I was sent a link to be his cosigner online. The link didn't work. After 4 phone calls my husband found out I needed to call in and help him apply. I called in 3 different times over 3 subsequent days. I was told I needed to apply on the first call - not true, I'm not a student. I was told I... Read more

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We took out student loans for our daughter as the co-signer. She's still in school, but they are now trying to force us to make loan payments on loans that are to be in a deferred status. AGAIN - SHE IS STILL IN SCHOOL!!! So, I call to talk to them. Has anyone tried to read one of their *** bills? I get 2 bills and can't make heads nor tails out of them. The person who answered the phone... Read more

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I've been a customer of SallieMae for 3 years now and have experienced numerous problems regarding payments. I've always made sure my payments were made and when I spoke to someone once before I was told that signing up for automatic debit would be good to do so I did. A few months later I was informed that I didn't make payments for two month which was odd because I signed up for the automatic... Read more

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My grandparents cosigned my account and have a crystal credit score, however, I still received a higher interest rate. After talking about it with my father, and him calling customer service to see if there was anything we could do to lower the interest rate, and discovering there was nothing we could do, we decided to keep it where it was. Magically the next day when I was ready to accept the... Read more

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A letter to my Private Student Loan Lenders, At eighteen, I was on top of the world. I had my whole life ahead of me, and that life was starting with attending my dream college. As the first person in my family to attend college, I was completely lost when it came to starting. A FAFSA? Sure. Not enough? Here, look at this. Unlimited money from a large financial institution!? GREAT. Eighteen year... Read more

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My original loan amount 11k, interest accrued around $120 a month and that's with a perfect credit score consigner. when I needed a forbearance they denied me because of my consigner and harassed my consigner and me all hours of the day and night when my payment would be one day late. I ended up getting a personal loan to pay my payoff balance in full $12801. On 1/15. then they charge me $82 on... Read more

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Getting into a contract with this loan company was probably the worst decision of my life. They have no doubt provided me with the worst experience of my life. They are the worst. From unacceptable customer service (by hiring people who can't speak English, from foreign countries, cutting corners and sacrificing quality to pocket money) to unfair and deceptive practices. They will make major... Read more

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