Sallie Mae Complaints and Reviews

Had an experience with Sallie Mae?   Submit review ›
Sallie Mae
Main address: P.O. Box 30531 33630-3531 Tampa FL
Toll free: (888) 2-SALLIE (888-272-5543) TDD, (800) 848-1949. Please include a cover sheet ,
  • 152 complaints
  • $360K claimed losses
  • $2.4K average
  • Show More
Had an experience with Sallie Mae?
Submit review › Submit review ›

  • Jun 19
  • Colleges and Universities
  • Rochester, New York
  • College Loans
  • 14

I agreed to pay my son's Sallie Mae debt as a gift for completion of his degree. I was getting billed monthly and sent a check each month the day I received the bill. A letter arrived addressed to my son saying his loan was in default from New York State advising us that they were the guarantor and should they pay Salliemae in full. The next day my stepson received the same letter. My wife... Read more

Was this review helpful? 0 0

  • Jun 13
  • Loans and Mortgages
  • Englewood, Colorado
  • Payment Allocation
  • 14

I have spent 6 hours through 4 calls with SM in an attempt to update my address. Months later they continue to send statements to my former address. They have also blatantly ignored my typed instructions for payment allocation on every payment I have submitted with such instructions. SM is clearly trying to screw people out of time and money. If I don't receive my statement in time, I face... Read more

Was this review helpful? 0 0

  • Jun 12
  • Loans and Mortgages
  • Richmond, Virginia
  • Loans
  • 16

I developed chondromalacia and became unable to work. I informed Sallie Mae of this, but I received a default letter in March. I told Sallie Mae that my next appointment was April 16th. It was then that I would find out if I could work or not. They told me that even though it's a permanent disability, that if I were to default, then there was nothing I can do. I was told to enroll for the rate... Read more

Was this review helpful? 0 0

  • Jun 10
  • Colleges and Universities
  • Baltimore, Maryland
  • Student Loans Repayment
  • 20

Since graduating from culinary college in 2011 my son and I have been inundated with harassing calls,emails and letters for student loan (private). Not only did I (mother) have to pay interest on the loans the entire time he was in school (approximately $5K0 BUT the from 2011 until 2013 my son had to make payments of interest of approx.$3k adding to the 5 from me . this is over $8,000 in interest... Read more

Was this review helpful? 0 0

  • Jun 08
  • Loans and Mortgages
  • Hartford, Connecticut
  • Sallie Mae Loan
  • 25

I wish I had never used Sallie Mae! If my review can stop anyone else from using this company, I will be happy. I have so many complaints about Sallie Mae it's ridiculous. First of all, do not let them fool you, they DO NOT care about their customers! Their interest rates are way too high and all they care about is getting money from poor college students and their families. Don't let them "help... Read more

Was this review helpful? 1 0

  • Jun 03
  • Finances
  • Cypress, California
  • Disorganized Flawfilled Lender
  • 13

At Sallie Mae they may make major changes on your account and wont take the time to notify the borrower. They also completely ignore information you send to them, as with a letter telling them you will be moving abroad for one year to take part in a volunteer program and requesting a deferment. It happened to me. When this happened I had already graduated from a 4 year university and was... Read more

Was this review helpful? 2 0

  • Jan 24
  • Education
  • Norway, South Carolina
  • Low Quality Education
  • 2
  • 34

Sallie mae or should I say this *** Racist *** prejudice harrasers inc. Could all *** them selves while sitting on that log of company and their share holders. Stop the *** Calling. Stop the *** non educated way of explaining this company can't afford to get an english speaking sallie Mae *** to translate in Spanish *** Dicks. How could u actually do buisness with a student that has his mother... Read more

Was this review helpful? 0 2

  • Jan 03
  • Loans and Mortgages
  • Wallingford, Pennsylvania
  • Loans
  • 53

I co-signed school loans for my son because I was told by Sallie Mae that was the only way he could borrow the money. We pay what we can afford monthly and even if I pay they still call me. One person at Sallie Mae told me I have a disposable income monthly of $195.00 so I can give to them. I am years old and how am I going to live in retirement if I give them every penny?They are always rude... Read more

Was this review helpful? 0 0

  • Dec 29, 2013
  • Loans and Mortgages
  • Minneapolis, Minnesota
  • Unauthorized Withdrawal
  • 2
  • 60

In November Sallie Mae agreed on a $50 a month payment plan on a small private loan as long as I signed up for auto debit. On 12/27 they took out a payment of $530 & sent me an email on 12/28 to notify me of the change! Is this legal? I highly doubt it. How can a company take out more than you give them permission to and let you know after the fact? Of course this is all on a weekend and I... Read more

Was this review helpful? 1 0

  • Dec 25, 2013
  • Loans and Mortgages
  • Ypsilanti, Michigan
  • Loan Account
  • 74 Please join me. I am not going to take this anymore. What they are doing is harassment. I have been paying these jerks what I can owe them although they have been completely unhelpful, still expecting me to pay more than what I even make a month. Since they refuse to help me, I am going to... Read more

Was this review helpful? 0 0
You are reading about Sallie Mae.
Filing a new complaint about