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Sallie Mae - Loss for words

just diagnosed with breast cancer, i called sallie mae to see if we can work on lowering my monthly payments, not getting rid of them. Customer services said there is nothing they can do, even telling them that once my chemo starts i wont be able to work. They didnt care,all they wanted is their money.
Company wrote 0 private or public responses to the review from Sep 05.
1.9
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Diversity of Products or Services
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Value for money
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#1347458
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I became unemployed and was late on payments. I called and was granted a forebearance. Which was a fifty dollar payment. I was told at the time on the phone that I could make the payment online. The payment was made, but later was told that the money went to regular...
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Company wrote 0 public responses to the review from Jan 18.
1.0
I didn't like
  • Forebearance made went into default anyway
#1171633
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Sallie Mae is the worst company I have ever dealt with in my entire life. I would have rather have not received an education then have gotten a student loan through them. They consistently either fail to pull payments from my account, overdraw my account, and every...
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Company wrote 0 public responses to the review from Apr 28, 2017.
1.0
#1040515
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Ok. I was just denied a loan with Sallie Mae. I spoke to a rep to ask why as I was just flabbergasted, so much so, in fact, that I could barely speak!!! Hubs as cosigner, both of us have >800 FICO scores!! No prior defaults on anything........ This is just too much for...
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Company wrote 0 public responses to the review from Jul 08, 2016.
#879023
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Sallie Mae Inc Review

Yes i had a run in with Sallie Mae, but not in the way you would think.To in lighting you ,not the company ,but the founder of Sallie Mae Inc. She stood tall and frim .She all ways told me what ever i did make sure i created a strong foundation. .But she forgot one thing or did not notice it or what was going to happen the very same foundation she founded would abandoned her children.
Company wrote 0 private or public responses to the review from Jun 02, 2016.
2.0
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Reliability
#858447
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My son took out a loan for his first year in collage . My husband said we would pay intrest so monthly it was $25 ....due to some medical issues we were a few days late but then payed afew months ahead ....This company has harrassed us by phone 20 times a day from home...
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Company wrote 0 public responses to the review from May 28, 2016.
1.4
#855813
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My husband has been dead for nearly 5 years. He had a student loan with them. I have sent his death certificate 11 times and they are still billing me.
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Company wrote 0 public responses to the review from May 26, 2016.
Anonymous
Anonymous

So sorry for your loss and you are still having to deal with....totally disgraceful and I'm sure upsetting. I think at this stage hopefully you might know a lawyer or maybe a ...

1.0
#854679
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Sallie Mae Student Loan Review

Navient, aka Sallie Mae, changed my payment history by removing payments then placed my student loans in default while I was disputing the balanced it said I owed. I have been repaying a $20,000 student loan debt since 1992. The US Department of Education is controlled by Navient so filing a complaint was a waste of time.
Company wrote 0 public responses to the review from May 22, 2016.
#852403
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Another victim of Sallie Mae. I attended school, luckily my Mother paid off my loan...as she thought...In 2008, $278.03 was taken from my tax return for the interest on the balance. I then contacted these crooks and asked what can I do to make this go away!? I sent...
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Company wrote 0 public responses to the review from Feb 21, 2016.
#794920
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Contact Sallie Mae

Mailing Address:
Sallie Mae, Inc.
P.O. Box 30531
Tampa, FL 33630-3531
Phone:
(888) 272-5543
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Sallie Mae Products and Services

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When I first took out my loan I had a fair interest rate. I had enough to cover my classes so my parents didn't have to. If I would have known that less than a year later I would have an almost 9% interest rate, and even though I pay every month, I owe more now than I...
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Company wrote 0 public responses to the review from Feb 02, 2016.
1.0
#782198
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