Sallie Mae Customer Care Review from Carmel, New York
My son took out a loan for his first year in collage . My husband said we would pay intrest so monthly it was $25 ....due to some medical issues we were a few days late but then payed afew months ahead ....This company has harrassed us by phone 20 times a day from home and my husbands,my sons and my cell...I cant belive they are selling themselfs as a THE BEST SUPPPORT AND LOANS FOR STUDENTS.......I HAVE 4 Children and will never go through this again . My son is in ROTC and they harrass him by phone while in class....I told them my husband has been on strike 42 day where we had no pay check ,no health insurance and i had a medical situation ...worst company i have ever had dealings with and they are pulling all kids in who need an loan for education...PLEASE DO NOT ENTER THEIR TRAP THEY ARE A DISGRACE!!!
Reason of review: Poor customer service.
Location: Carmel, New York
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