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I got billed twice and just wanted an explanation and for that to be cleared to get rid of an overdraft fee they caused , I was treated very rudely and the representative was almost yelling at me. It was an obvious complaint and i don't think its unreasonable to want to not be billed twice.

They have lost my business and am changing companies. Very dissapointed with this company.

i would not get a loan with them I have to call them constantly because they dont process my checks in time, or they bill me incorrect amounts. Getting called from collections 50 times a day , but can't get 2 minutes to explain why I am billed incorrectly.

Product or Service Mentioned: Sallie Mae Loan.

Monetary Loss: $130.

Company wrote 0 public responses to the review from Aug 19, 2014.
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